If you're having trouble logging into your Google Workspace:
1) If you did not have your 2FA already activated, please submit a HD ticket
2) If you have 2FA enabled:
- Click Forgot Password
- Choose your 2FA Verification Method (General - Text or personal e-mail
- Type in the code sent to you
- Click "Update Password"
- Type in your new password and click "Save Password"
- This will bring you to a page that may want to verify any back up methods, but this is a confirmation that you have changed your password!
If you continue to have issues logging in, please submit a HD ticket and we would love to get you back into your account!