If you're locked out of your JetStream account, first try these steps!


  1. Go to jetstream.newmanu.edu
  2. Click Forgot Password:


  3. Then please type in your Newman University email AND either your Student ID OR Date of Birth and click SUBMIT:


  4. You're screen will update, instructing you to go to your e-mail - you have 1 HOUR to reset your password

  5. You will receive an email with how to reset your JetSteam Password
  6. Clicking the link will take you to a new page.  Follow the instructions and fill in your new password!


  7. You'll see a confirmation screen, confirming your password has been changed and you'll be able to log back in!